Privacy Policy

The privacy and security of your personal information is very important to us. We take this matter very seriously. This privacy policy sets out how we collect and manage your personal information and how you can remove your personal information from our databases. For any queries that you may have about your personal information at Virtue Assistance Ltd, please email contact@virtueassistanceltd.co.uk.

Who Is Collecting Your Personal Information?

This privacy policy applies to virtueassistanceltd.co.uk which is owned and operated by Claire McDonald, Virtue Assistance Ltd, located at 22 Bramble Walk Overseal, Swadlincote DE12 6NB. This privacy policy describes how Virtue Assistance Ltd collects and uses the personal information you provide on our website virtueassistanceltd.co.uk. It also describes the choices available to you regarding our use of your personal information and how you can access and update this information.

How We Collect Personal Information

You can view all of the content on our site without providing your personal information.

1. We collect your information if you have engaged with any member of the Virtue Assistance Ltd team and have discussed Virtue Assistance Ltd services. The individual who has engaged with you has added your details to our database on the basis of Legitimate Interest.
2. We collect personal information if you seek more information about the Virtue Assistance Ltd services when you submit your contact details on the Contact Us or Get in Touch form on our website.
3. The personal information we ask for on the on these forms is your name, email address and telephone number, and if applicable, what services you are interested in specifically.
4. The information you submit via our request form is shared only within Virtue Assistance Ltd.
5. Virtue Assistance Ltd will contact you by means of email and/or telephone (phone call or SMS) only to the email address and phone number you provide.
6. By submitting these forms stated above you are consenting to sharing this personal information to Virtue Assistance Ltd.
7. By submitting these forms stated above, Virtue Assistance Ltd send you information about our services on the basis of Legitimate Interest.

What We Do with Your Personal Information

Your data is held by Virtue Assistance Ltd within the remit of Legitimate Interest. Virtue Assistance Ltd does not share, sell, rent, or trade your personal information with third parties without your consent. We retain access to your personal information on our secure electronic database servers for five years, on the basis that over a five-year period organisations grow substantially and the need for our services is often triggered by such periods of growth.  We will retain and use your personal 

information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements. 

For all those that have progressed form enquiry stage and have had discussions in reference to business needs with a member of our team via email, telephone or website, this information is stored and maintained on our database.

Requesting and Updating Your Personal Information

To request a copy of your personal information or to make changes to it please send an email to contact@virtueassistanceltd.co.uk    with the subject line ‘Request for Personal Information' and we will endeavour to respond to your request in five working days. Before we can complete your request you will need to verify your identity to us by confirming your full name and email address.

Deleting Your Personal Information from Virtue Assistance Ltd

To request that your personal information be deleted from the Virtue Assistance Ltd records please send an email to contact@virtueassistanceltd.co.uk  with the subject line ‘Deletion of Personal Information’ and we will endeavour to respond to your request in five working days. Before we can complete your request you will need to verify your identity to us by confirming your full name and email address.

Data processing

If you are in any way unhappy with the way in which your data has been used, we encourage you to contact us direct at contact@virtueassistanceltd.co.uk  to give us the opportunity to address your concerns. However, if you feel it relevant you can contact the ICO directly; https://ico.org.uk/concerns/.

Changes to This Privacy Policy

Virtue Assistance Ltd reserves the right to make material changes to its privacy policy. These changes will be posted prominently on our website.

Copyright

The contents of these pages, including all web design, text, graphics and their arrangement and selection along with the source code and software are copyright to Virtue Assistance Ltd and its providers. None of the content of this website may be copied or otherwise incorporated into or stored in any other design, logo, website, electronic retrieval system or publication in any form (whether hard copy, electronic or other). Linking to or framing of this site or any part of it is not permitted without permission.

Security

We endeavour to take all reasonable steps to protect your personal information. However, we cannot guarantee the security of any data that you disclose online and we will not be responsible for any breach of security unless this is due to our negligence or wilful default.

Your rights

You have the right to ask us not to process your personal data for marketing purposes. We will aim to inform you before collecting your data if we intend to use your data for such purposes or we intend to disclose your information to any third party for such purpose.